Job Summary
A fast-growing consumer brand is seeking a results-driven Commercial Director to lead profitable revenue growth and drive multi-channel expansion across regional and international markets.
The Commercial Director will be responsible for driving top-line revenue growth across multiple sales channels while ensuring profitability. This includes scaling eCommerce operations, expanding physical retail, developing strategic partnerships, and establishing new sales channels.
The role requires a commercially minded leader with strong strategic vision and a willingness to remain hands-on in the execution of key initiatives, including launching new channels, developing partnerships, and managing market expansion.
Key Responsibilities:
Drive Profitable Revenue Growth
- Develop and implement a commercial strategy to maximize revenue and profitability across D2C eCommerce, physical retail, spas, e-tailers, marketplaces, and retail partnerships.
- Analyze commercial performance, pricing, promotions, and customer data to ensure sustainable and profitable growth.
- Take ownership of ambitious revenue targets, with a strong focus on execution, accountability, and results.
Hands-On Channel Development & Execution
- Lead the expansion of the company's physical retail footprint, overseeing the rollout of new locations and ensuring commercial success.
- Identify, develop, and launch new sales channels, including partnerships with premium retailers, regional e-tailers, marketplaces, and distributors.
- Lead negotiations and build strong relationships with key partners, retailers, distributors, and other strategic accounts.
E-Commerce & Omnichannel Excellence
- Scale D2C eCommerce operations by working closely with digital and growth teams to optimize campaigns, improve profitability, and enhance the customer experience.
- Develop and execute omnichannel strategies that integrate online and offline sales channels.
- Oversee eCommerce commercial performance, logistics, fulfillment, and customer experience to ensure operational efficiency and sustainable growth.
Team Leadership & Collaboration
- Build and lead a high-performing commercial team, including retail operations and key account management.
- Take a hands-on leadership approach while maintaining oversight of day-to-day commercial operations.
- Collaborate closely with Marketing, Digital, Supply Chain, Finance, and other functions to deliver commercial objectives.
- Establish KPIs, dashboards, and performance tracking systems to drive accountability and performance across all channels.
Market Insights & Expansion Strategy
- Monitor market trends, competitor activity, customer behavior, and commercial performance to identify opportunities for growth.
- Develop and execute go-to-market strategies for new regions, markets, and sales channels.
- Identify opportunities for strategic partnerships and business development.
- Provide regular reporting to senior leadership on revenue growth, profitability, commercial performance, and key strategic initiatives.
Qualifications:
- 8+ years of experience in commercial leadership, preferably within beauty, retail, FMCG, consumer goods, or a related sector.
- Proven track record of driving profitable revenue growth in high-growth environments.
- Demonstrated experience launching new sales channels and expanding into new markets.
- Strong experience managing multi-channel commercial strategies, including D2C eCommerce, physical retail, marketplaces, e-tailers, and strategic partnerships.
- Bachelor's degree in Business, Marketing, Management, or a related field. MBA is preferred.
Key Skills:
- Proactive, hands-on commercial leader with a strong balance of strategic thinking and operational execution.
- Strong commercial acumen and a results-oriented mindset.
- Excellent leadership, negotiation, communication, and relationship-management skills.
- Experience managing strategic relationships with premium retailers, distributors, and commercial partners.
- Strong understanding of GCC markets, consumer behavior, and the broader consumer/retail landscape.
- Excellent analytical and data-driven decision-making skills.
- Ability to operate effectively in a fast-paced, entrepreneurial, and high-growth environment.
