We are looking for an organized, proactive Client Success & Account Coordinator to join AdvertiseUp and help manage the day-to-day communication and coordination between our clients, consultants, and internal team.
This role is ideal for someone who is comfortable dealing with clients, following up on tasks, organizing information, and making sure nothing falls through the cracks.
You will work closely with the AdvertiseUp team to ensure every client has a smooth experience from their first consultation through ongoing communication and follow-up.
Key Responsibilities
What We're Looking For Excellent communication skills, especially written communication. * Very good organizational and follow-up skills. * Comfortable communicating professionally with business owners and clients. * Strong attention to detail. * Ability to manage multiple clients and tasks without losing track. * Proactive mindset — someone who doesn't wait to be told every single step. * Good command of English and Arabic. * Good knowledge of Google Workspace (Gmail, Google Calendar, Google Docs, Sheets, Meet). * Comfortable learning and using CRM, AI, and productivity tools. * Previous experience in customer service, account management, sales support, administration, or digital marketing* is a plus.
A Strong Candidate Would Also Have
What This Role Is NOTThis is not a cold-calling sales position.
The main goal is to make sure our clients are properly handled, followed up with, and coordinated internally so the AdvertiseUp team can focus more on strategy, advertising, consulting, and growth.
The Person We're Looking ForWe're looking for someone who is:
Organized. Reliable. Fast. Professional. Proactive. Client-focused.
Someone who sees a task and thinks:
“I'll take care of it.”rather than:
“Someone should tell me what to do.”Why Join AdvertiseUp? You'll work directly with a growing digital marketing and consulting company and have the opportunity to develop experience across client management, digital marketing, business growth, AI tools, and agency operations*.
