Role Description This full-time, on-site Chef de Rang role is based at Villa Sahrai, a 5* boutique hotel in the Casablanca Metropolitan Area. The Chef de Rang is responsible for managing a designated section of the restaurant, ensuring a refined, guest-centered dining experience in line with luxury hospitality standards. Day-to-day tasks include welcoming guests, presenting menus, taking orders, coordinating service with the kitchen, and delivering dishes with attention to detail and timing. The role involves overseeing table settings, monitoring guest satisfaction, handling special requests, and managing billing and payment procedures accurately. The Chef de Rang also supports training and guidance of commis and other service team members, maintains high standards of hygiene and safety, and collaborates with colleagues and management to uphold the hotel’s brand and service quality.
Qualifications
- Strong fine-dining service skills, including table-side service, order taking, and guest relationship management.
- Proficiency in coordinating with kitchen and bar teams to ensure timely, accurate, and elegant service.
- Excellent communication skills, with the ability to interact confidently and respectfully with a diverse international clientele.
- Knowledge of food, wine, and beverage pairings, and the ability to provide informed recommendations to guests.
- Demonstrated ability to organize and manage a section, prioritize tasks, and maintain attention to detail in a fast-paced environment.
- Commitment to hygiene, safety, and quality standards in line with 5-star hotel operations.
- Previous experience in upscale or luxury hotel restaurants or fine-dining establishments.
- Fluency in French and good command of English; additional languages are an advantage.
- Professional appearance, reliability, and a service-oriented mindset focused on guest satisfaction.
- Relevant hospitality or restaurant service training or certification is preferred.
