Company Description Massyve is a digital growth company that integrates marketing and technology to help businesses build, market, and scale their digital presence. The team partners with startups, SMEs, enterprises, and ambitious brands across international markets, delivering custom websites, digital platforms, SaaS products, e-commerce solutions, and AI-powered tools. Massyve goes beyond traditional agency work by acting as a strategic growth partner, helping organizations build digital infrastructure, automate operations, and create new revenue streams. With over 700 projects delivered to more than 400 clients in 22 countries, Massyve has experience across diverse industries and collaborates with global technology ecosystems like SAP, Odoo, Shopify, AWS, and OpenAI. Guided by the philosophy that technology should fuel business growth, Massyve focuses on the core principles of Build, Market, and Scale.
Role Description The Operations Manager is a full-time, on-site role based in Beirut, responsible for overseeing day-to-day operational activities to ensure smooth delivery of technology and marketing projects. This role coordinates cross-functional teams, optimizes processes, and monitors project timelines, budgets, and resource allocation to meet client and internal performance targets. The Operations Manager will implement and refine operational workflows, track KPIs, manage vendor and partner relationships, and support leadership in planning, forecasting, and continuous improvement initiatives. The role also involves risk management, maintaining high standards of quality and compliance, and contributing to scalable systems that support Massyve’s growth across multiple markets.
Qualifications
- * Operational management, process optimization, and workflow design skills, with experience improving efficiency and scalability in a digital or technology-driven environment.
- Project management, planning, and organizational skills, including the ability to manage multiple initiatives, timelines, and stakeholders simultaneously.
- Data analysis and performance tracking skills, with the ability to interpret operational metrics, develop KPIs, and make data-informed decisions.
- Strong communication, collaboration, and stakeholder management skills to coordinate cross-functional teams and external partners.
- Experience in technology, digital marketing, SaaS, or e-commerce operations is highly beneficial.
- Proficiency with project management and collaboration tools (such as Jira, Trello, Asana, or similar platforms).
- Bachelor’s degree in Business Administration, Operations Management, Engineering, or a related field; advanced degrees or relevant certifications are a plus.
- Ability to work on-site in Beirut, with a proactive, solutions-focused mindset and commitment to continuous improvement.
