Looking for a fluent English and Spanish-speaking Customer Service Representative to join our team on a US time basis.
The ideal candidate is customer-focused, professional, and confident communicating with customers in both English and Spanish. You will be responsible for handling customer inquiries, assisting with requests, resolving issues, and ensuring a smooth and positive customer experience.
Key Responsibilities
- Communicate professionally and effectively with customers in both English and Spanish.
- Assist customers with questions, requests, reservations and service-related concerns.
- Resolve customer issues efficiently while maintaining a positive and professional approach.
- Follow up with customers when necessary to ensure their concerns are properly addressed.
- Support and Administrative tasks.
Requirements
- * Fluency in both English and Spanish is required.
- Previous experience in customer service or a similar customer-facing role is preferred.
- Excellent verbal and written communication skills in both languages.
- Strong interpersonal and problem-solving skills.
- Availability to work during US business hours is required.
Skills: communication skills,spanish,customer support,communication,english,customer experience,customer service
