Handle customer inquiries through WhatsApp, phone calls, and social media.
Respond to customer messages professionally and promptly.
Manage customer bookings, appointments, and reservations.
Provide accurate information about services, prices, and promotions.
Follow up with customers and confirm appointments.
Handle customer complaints and resolve issues professionally.
Maintain customer records and booking details.
Coordinate with branch teams to ensure smooth operations.

Requirements

Previous experience in customer service or call center operations is preferred.
Excellent English communication skills.
Good written communication and typing skills.
Familiarity with WhatsApp Business and social media platforms.
Good computer skills and ability to use MS Office.
Professional attitude and problem-solving skills.
Stable internet connection and a quiet working environment.

Handle customer inquiries through WhatsApp, phone calls, and social media.
Respond to customer messages professionally and promptly.
Manage customer bookings, appointments, and reservations.
Provide accurate information about services, prices, and promotions.
Follow up with customers and confirm appointments.
Handle customer complaints and resolve issues professionally.
Maintain customer records and booking details.
Coordinate with branch teams to ensure smooth operations.

Requirements

Previous experience in customer service or call center operations is preferred.
Excellent English communication skills.
Good written communication and typing skills.
Familiarity with WhatsApp Business and social media platforms.
Good computer skills and ability to use MS Office.
Professional attitude and problem-solving skills.
Stable internet connection and a quiet working environment.

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About the company

Business Development Associate (Remote)

Medical Doctor

Islamic Teacher

Learning Support Teacher

Teaching Assistant

Mathematics Teacher

Infrastructure & Security Engineer

Operations Manager

AS-28-02, Assistant Professor, Biology

Technical Engineer

French Curriculum Tutor

Site Engineer

Outbound Prospecting Representative

Junior Accountant

English Teacher

Growth Sales Associate

Account Manager

Art Director / Head of Design

Cold Calling Consultant

Data Analyst - CLS

Marketing Agent

Telesales Specialist

Sales Representative (US Market)

Senior Procurement Engineer

Product Sales Specialist - Pet Health - Remote

Real Estate Agent

Country Medical Head- Hemato CNS Near East

Geospatial Data Scientist/Machine Learning (ML) Engineer