Job Objective
To organize and coordinate support services across the organization, ensuring a safe and efficient work environment. The role supports operational activities by managing logistics, facilities, maintenance, cleaning, transportation, and other services that contribute to the smooth running of day-to-day operations.
Duties and Responsibilities
- * Oversee the day-to-day operation of support services, including maintenance, cleaning, security, transportation, and hospitality.
- Coordinate with vendors and service providers to ensure compliance with contracts and maintain the quality of services delivered.
- Prepare and monitor preventive maintenance plans, ensuring that work is completed on schedule.
- Monitor the condition of facilities and equipment, and report any faults or maintenance requirements.
- Oversee transportation and vehicle operations, including scheduling, tracking, insurance, and maintenance.
- Monitor inventories of operational supplies and equipment, and request necessary items.
- Assist in preparing support services budgets and monitor related expenses.
- Ensure compliance with occupational health and safety standards across facilities.
- Prepare periodic reports on service quality and submit them to management.
- Contribute to the development of policies and procedures related to support services.
- Receive service-related reports and complaints, and work to resolve them promptly and effectively.
Required Skills
- * A diploma in Electrical Technology, Mechanical Technology, HVAC, Electronics or Networking is required.
- Strong planning and organizational skills.
- Ability to conduct on-site follow-ups and manage multiple tasks simultaneously.
- Effective communication skills and the ability to work with vendors and internal stakeholders.
- Good understanding of facilities, maintenance, and logistics operations.
- Proficiency in using computers and facilities or resource management systems.
