Capelli Sport/USA partnered with Fact Universal S.A.L. is a Lebanese company that service and run back offices in the United States, Germany, China and the MENA region.
What We Are Looking For:
We are seeking a driven E-commerce & CRM Coordinator, this person will support the e-commerce team on the day-to-day running of our email marketing and Shopify storefronts. He / She will mainly work from creative and briefs we provide, so attention to detail and reliable turnaround matter more than original design work.
Key responsibilities
- Building and scheduling email campaigns in Attentive from supplied creative, copy and segments
- Updating automated journeys (welcome, abandoned cart, post-purchase and so on) with new creative and content
- Running QA on emails before they go out: checking links, rendering on desktop and mobile, personalisation and tracking
- Once the QA is done, segments chosen, and manager signed off - scheduling in Attentive
- Creating and updating Shopify pages, collections, banners and promotional content
- Making theme updates and small front-end changes in Shopify
- Supporting product content updates such as images, descriptions and merchandising,
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Checking that live campaigns and site updates are working correctly.
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Required skills
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Hands-on experience with Shopify (Online Store 2.0 themes, page and section editing)
- Experience with Attentive or a similar email and SMS platform, such as Klaviyo or Postscript (campaigns, journeys, segments)
- Working knowledge of HTML and CSS
- Strong attention to detail and a methodical approach to QA
- Able to manage several requests at once and meet deadlines
- Good written English
- Good understanding of Claude and AI tools, and willing to learn and work with the Skills we provide.
- Basic Liquid knowledge for Shopify theme edits
- Image editing in Photoshop (resizing, exporting, minor tweaks if needed)
- Understanding of UTM tracking and email performance metrics
Candidate should be willing to work based on American Standard Eastern Time zone. This is not a remote position
