ZUHAIR MURAD is currently seeking a highly motivated Sales Associate responsible of delivering a distinctive customer experience. The ideal candidate should demonstrate a strong commitment to service, a genuine curiosity and interest in people, fashion and style sensibility and exceptional selling skills.
Responsibilities:
- Manage and develop the customer database to enhance engagement and retention.
- Build and maintain strong client relationships through follow-up communication, and exceptional after-sales service.
- Assist with the inventory management, including stock and backroom organization, to maintain optimal product availability.
- Coordinate closely with the Team to achieve personal and team sales targets.
- Actively participate in the store merchandising and to ensure that products are displayed attractively and in line with brand standards.
- Respond to queries about products and purchases.
- Register sales orders with precision and efficiency.
- Develop a deep understanding of Zuhair Murad's collections, including fabrics, styles, and seasonal trends, to effectively communicate product features and benefits to customers.
- Implement exchange, refunds and return policies in accordance with company guidelines.
Knowledge, Skills and Abilities:
• Strong interpersonal and communication skills
• Ability to multi-task and prioritize work.
• Team player with a proactive attitude
• Strong fashion sense and passion for the industry, with a keen eye for style and attention to detail.
• General computer literacy and comfort with using software applications
Qualifications:
• 3+ years of experience in the luxury retail industry
• Fluency in French and English – other languages are a plus
If you believe your profile matches the above, apply now!
