PurposeService Engineer is responsible for the technical support of the maintenance of the vehicles in the workshop and provides corrective and preventative maintenance program as well as other after-sales technical support solutions.
Duties
- * Coordinate the work schedule of workshop personnel as instructed by the workshop manager.
- Ensure sufficient supplies and equipments available to be used for maintenance.
- Process necessary paperwork for invoicing the labour hours and managing data recording & collection from the workshop.
- Supervisory responsibilities include training of new personnel and evaluating employee performance.
- Plan, organize, schedule, and assign all aspects of work to include minor and major repairs or preventive maintenance.
- Maintain and update the workshop equipment and troubleshooting equipment.
- Establish and oversee safety standards to insure that the workshop complies with safety policies.
- Monitor and update the preventive maintenance program.
- Ensure that the shop is in excellent condition in regard to cleanliness, safety,equipment condition, and conducting periodic spot checks to maintain high-quality service.
- Test-drive vehicles, and test components and systems using equipment, such as compression gauges and computerized diagnostic devices.
- Confer with service consultants to obtain descriptions of vehicle problems, and to discuss work to be performed and future repair requirements.
- Prepare technical cases report to dealership whenever required.
- Support team leader and assist when ever required
- New repair technologies implementation.
Education* B.Sc. in Mechanical/Mechatronics Engineering or any related field.
* Diploma in Automotive Discipline.