17 days ago
Full TimeJunior
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About the company
ADIB - Abu Dhabi Islamic Bank
Banking
Role :Senior UX Researcher Location : Abu Dhabi
Role Purpose: * Senior UX Researcher primary role is to provide support to the design team for customer research and testing activities of digital products and services. S/he will be working with a diverse team of Product Owners, Engineers and Designers to create, deliver, and test digital banking products.
Key Accountabilities of the role
* User Research Planning: Develop and execute research plans that align with project goals, timelines, and stakeholder needs.
* Data Collection: Conduct qualitative and quantitative research methods, such as interviews, surveys, usability testing, and field studies.
* User Insights: Analyze research data to extract meaningful insights about user behaviors, needs, motivations, and pain points.
* Persona Development: Create detailed user personas and journey maps to guide design and development teams.
* Collaboration: Work closely with UX designers, product managers, and developers to integrate research findings into design and product development.
* Reporting: Present research findings and recommendations in a clear, actionable manner to stakeholders at all levels.
* Continuous Improvement: Stay updated with the latest UX research methodologies and tools to continuously enhance research practices.
* Ethical Considerations: Ensure all research is conducted ethically, respecting user privacy and confidentiality.
* User Advocacy: Act as a voice of the user, ensuring that their needs and experiences are central to design decisions.
* Benchmarking: Measure the effectiveness of UX improvements over time and contribute to ongoing user experience benchmarking.
Specialist Skills / Technical Knowledge Required for this role: