Job BriefWe are looking for a Senior System Administrator to join our IT team and support our production and business-critical environments.Responsibilities
- * Provide expert support for complex SAP and HANA troubleshooting and ticket resolution.
- Assist with and prepare data and technical information for internal and external security audits, and implement required remediation actions.
- Troubleshoot SQL and HANA databases, including performance optimization and backups.
- Diagnose and resolve advanced network and infrastructure issues.
- Mentor and support Officers and Associates in their daily tasks.
- Develop and maintain system documentation, best practices, and IT knowledge base.
- Coordinate with vendors for escalated issues.
- Participate in IT process improvement, project planning, and implementation.
- Perform any other reasonable duties assigned by supervisors or IT leadership.
Technical Skills
- * Strong Windows Server and Linux administration skills.
- Strong database administration skills.
- Strong Active Directory & Group Policy management skills.
- Good knowledge and experience with ERP systems.
- Strong experience in cloud hosting and virtual machines (VMware, Hyper-V, etc.).
- Very good experience with PowerShell scripting.
- Strong firewall and network troubleshooting skills.
- Solid knowledge of monitoring tools and centralized infrastructure logging.
- Very good understanding and practical experience in supporting security audits and security scan remediation actions.
Soft Skills
- * Bachelor's degree in Computer Engineering, Network Engineering, or a related field.
- 5–7 years of experience in System Administration.
- Strong experience managing production environments.
- Excellent communication skills.
- High level of ownership, responsibility, and accountability for assigned tasks.
- Ability to troubleshoot independently before escalating.
- Understand the difference between a temporary workaround and a true root-cause solution.
- Proactive in identifying risks and infrastructure improvement opportunities.
- Good understanding of upgrade and migration processes and concepts.
Certifications
- * Any of the following certifications would be considered a plus: CCNA, ITIL, SLES Linux
