About the role
We are looking for an experienced Senior Software Sales & Account Manager who can independently own the complete commercial relationship with prospective and existing clients, from the first marketing enquiry through qualification, discovery, demonstrations, proposals, negotiation and closing, then onboarding, account growth, renewals and payment follow-up.
You will handle leads generated by marketing campaigns across multiple software products and custom software development services, including web applications, mobile applications, business systems and digital platforms. You must understand how software is sold, how to qualify opportunities, and how to move a sales funnel forward with clear next steps and measurable results.
This is a hands-on, target-driven senior individual contributor role combining new business sales and account ownership. It requires proven software sales experience, excellent judgement and confident client communication, with minimal day-to-day supervision.
Key responsibilities
- * Take ownership of inbound campaign leads and other assigned opportunities: respond promptly, qualify fit, identify decision-makers, understand budget and timelines, and agree the next action.
- Run structured discovery meetings to understand business problems, users, current processes, purchasing requirements and success criteria.
- Manage the sales funnel in the CRM from enquiry to won or lost, maintaining accurate stages, qualification notes, deal values, probabilities, expected close dates and follow-up commitments.
- Present the company’s capabilities and conduct persuasive, tailored software demonstrations and commercial meetings independently in fluent English and Arabic.
- Explain software products, SaaS subscriptions, custom development, web and mobile applications, integrations, implementation and support in clear business language.
- Distinguish a standard product requirement from a customization, integration or bespoke development project; translate client needs into a clear brief for product and technical teams.
- Coordinate proposals, scopes of work and quotations; handle objections, negotiate within approved authority, and actively drive opportunities through to signature and payment.
- Develop new opportunities through proactive follow-up, referrals, cross-selling and upselling, alongside handling marketing-generated leads.
- Own client communication after the sale: coordinate onboarding, product walkthroughs, adoption, ongoing account reviews and renewals.
- Document client issues and requests clearly, coordinate with Development, QA, Product and Support, track progress, escalate delays and keep clients updated until closure.
- Coordinate timely invoicing with Finance, follow up on due and overdue payments, record payment commitments, and pursue collection through payment or appropriate escalation.
- Provide concise daily activity updates and weekly sales reports covering lead flow, qualified opportunities, meetings, demos, proposals, won and lost deals, revenue, forecasts, renewals and collections.
- Represent the business professionally in online and in-person meetings and approved commercial activities.
- Validate technical capabilities, delivery estimates, pricing, discounts and contractual commitments with the responsible teams before making promises to clients.
Essential requirements At least five years of direct B2B software sales experience within a software house, software product company or SaaS business. Demonstrable ownership of discovery, demos, proposals, negotiations and closed deals is essential.
* Fluent professional English is mandatory.* You must independently lead discovery calls, product demos, negotiations and written correspondence in English. English will be assessed live during the recruitment process.
* Professional Arabic communication skills for working with regional clients.
* A verifiable record of personal sales targets, closed software deals and measurable commercial results.
* Practical understanding of sales funnels, lead qualification, pipeline management, conversion rates, forecasting and CRM discipline.
* Strong software commercial knowledge: ability to discuss product versus custom development, web versus mobile applications, APIs and integrations, implementation, licensing or subscriptions, maintenance and support.
* Ability to answer common business and software questions confidently, identify where technical input is required, and return to the client with an accurate answer.
* Experience managing client accounts, coordinating with technical teams, handling renewals and following up on invoices and collections.
* Confident presentation, consultative selling, objection-handling and negotiation skills.
* Proactive, organized and accountable, with the ability to manage several opportunities and accounts without continuous management follow-up.
Preferred experience
- * Selling both software products or SaaS and custom software development services.
- Working with Saudi Arabian or wider GCC business customers.
- Selling solutions with implementation requirements, integrations, multiple stakeholders or longer B2B buying cycles.
What success looks likeA healthy, accurately maintained pipeline; timely lead responses; qualified meetings and demos; proposals that progress; closed and collected revenue; reliable forecasts; strong renewals and account growth; and client issues followed through to closure.
Application instructionsSubmit your CV showing your software employers, products or services sold, individual sales responsibilities and measurable results. Be prepared to discuss two software deals you personally closed and to complete a live discovery and demo exercise in English. Use anonymized examples where necessary; do not disclose confidential client information.
