We’re Hiring | Senior IT Voice & Collaboration Engineer
We are looking for an experienced professional to lead the implementation and support of enterprise voice, collaboration and supporting network infrastructure for our client in Dubai.
Experience: 6–8+ years
Key Responsibilities:
• Design, implement and maintain VoIP and telephony systems.
• Support collaboration platforms such as Cisco CUCM, Webex, Avaya, Microsoft Teams Voice and Asterisk.
• Manage supporting LAN/WAN, routers, switches and wireless infrastructure.
• Troubleshoot voice and connectivity issues, ensuring reliable call quality through QoS.
• Handle system migrations, upgrades, security patching and capacity planning.
• Coordinate with vendors, maintain technical documentation and mentor junior engineers.
What We’re Looking For:
Hands-on experience in voice/collaboration and network engineering.
Strong knowledge of TCP/IP, OSPF, BGP, VLANs, STP, EtherChannel and NAT.
Experience with wireless networks, WLCs, access points and voice optimisation.
Strong troubleshooting, analytical and communication skills.
Bachelor’s degree in IT, Computer Science or a related field; Master’s preferred.
Exposure to SD-WAN, VPNs, load balancers and network security solutions is an added advantage.
