Ohana Space Yoga is looking for a remote motivated, proactive, and sales-driven individual to manage our phone and WhatsApp communications, with a primary focus on converting inquiries into bookings and sales.
Key Responsibilities
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Handle incoming calls, WhatsApp messages, and customer inquiries.
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Actively follow up with potential clients to convert leads into bookings and package purchases.
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Promote Ohana’s classes, memberships, packages, and workshops.
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Reach out to existing and inactive clients to encourage repeat bookings.
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Confirm class reservations and assist with basic scheduling tasks.
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Provide clients with accurate information about classes, pricing, and availability.
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Maintain organized communication and follow-up records.
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Handle basic administrative and operational tasks when needed.
Requirements
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Previous experience in sales or customer service, preferably in a service-based business.
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Strong communication and persuasion skills.
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Excellent English, both written and spoken.
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Comfortable handling phone calls and WhatsApp Business.
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Organized, responsive, and able to multitask.
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Self-motivated, proactive, and results-oriented.
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Interest in fitness, yoga, or wellness is a plus.
Job Details
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Location: Fully Remote
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Schedule: 7 days a week
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Primary Focus: Sales, lead conversion, and client follow-ups
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Secondary Tasks: Booking confirmations and basic administrative support
We’re looking for someone who doesn’t just respond to inquiries but actively identifies opportunities to generate sales and build lasting client relationships.