Purpose
The achievement of targeted retail vehicle sales and profitability including finance and insurance accessories.
Responsibilities
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- To fully perform in the sales process, facilitate the sale of new vehicles on behalf of the brand.
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- Record and manage each enquiry in dealer management system, demonstrating proactive follow up.
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- To ensure the customer transaction is semless, meeting the customer expectations of experience within a timely manner.
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- Understanding of key performance indicators, given from the line manager.
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- Support the line manager to maximize the profitability of each sale. Administration
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- Responsibly follow the documented sales process, complying to company and legal requirements.
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- Support the customer in the understanding of the process and requirements to fulfil the purchase of a new vehicle.
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- Support the line manager to maintain the sales operations to the desired standards in display and presentation.
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- Adhere to all HSSE standards.
Qualifications
- 1.Exceptional customer service skills, with 3-5 years of experience in car sales.
- 2.Negotiating skills, with finance and trade-in.
- 3.Problem solving and handling complex situations,
- 4.Hands-on work ethic.
