Position SummaryReporting to the Head of Operations of 7 Management, the Restaurant Manager is responsible for the overall performance of the restaurant, maintaining high F&B quality, customer service, and health and safety standards across FOH and BOH, in line with Em Sherif Sea Café policies.
Duties and Tasks
- * Run daily operations profitably within budget; set action plans and implement management directives
- Control FOH and BOH quality, service, safety, hygiene, maintenance and equipment per SOPs
- Ensure adequate staffing, attend opening and closing, and keep FOH–BOH communication efficient
- Stay current on offerings, policies and promotions; communicate daily changes to the team
- Review the daily logbook, supervise reservations, follow up on maintenance, and help where needed
- Submit monthly reports to the Head of Operations on sales, guest satisfaction and performance
- Manage procurement, keep stock at par levels, forecast F&B needs, and control costs via waste and inventory reviews
- Meet financial objectives, assist with the annual budget, and track sales and expenses against forecast
- Review POS reports, approve discounts and cash deposits, sign bills and checks, and prepare cash drawers
- Control supplier invoices, secure storage and cash areas, and ensure portion control and accurate charges
- Ensure excellent service from arrival to departure; visit tables, handle complaints and act on guest feedback
- Recruit, train, supervise and appraise staff; build training and development plans with HR
- Motivate staff, treat them fairly, improve retention, and enforce policies and disciplinary action
- Hold daily and weekly briefings, attend monthly HOD meetings, and coordinate with HR on payroll and leaves
- Approve weekly schedules; ensure checklists, admin tasks and disciplinary records are completed
Job Profile
- * 3+ years as Restaurant Manager or 5+ years as Assistant Restaurant Manager, preferably in a Lebanese/Oriental restaurant
- Bachelor’s in Hospitality or Business Management, or equivalent proven management experience
- Fluent in English and Arabic (oral and written)
- Ethical, self-motivated and guest-focused leader with proven team management experience
- Strong communicator and detail-oriented problem-solver who performs well under pressure
- Knowledge of MS Office, POS, cash handling, finance, F&B safety and HACCP
- Able to stand for long periods; neat and well-groomed
