About 971 Hospitality and Soraya
971 Hospitality Limited is a UAE-based hospitality company and part of the wider Pachamama Group, founded in London in 2014, with a portfolio of restaurants across London and Monaco. Building on this international experience, 971 Hospitality operates its own restaurants, partners with owners and developers, advises on concepts and openings, and provides restaurant services across the UAE. Our name reflects the UAE’s country code — a company built here, for here.
Our flagship concept, Soraya, is a refined dining destination in Abu Dhabi celebrating Persian-inspired cuisine in an elegant greenhouse setting, with flavorful dishes, smoky grilled skewers, and a distinctive communal dining experience.
About the Job
As a Restaurant Manager at Soraya (Abu Dhabi), you will oversee daily restaurant operations, lead the front-of-house team, and ensure exceptional service and guest satisfaction. As part of our pre-opening team, you will help establish operational standards, develop your team, and bring Soraya’s distinctive dining experience to Dubai.
Your key responsibilities include:
- Oversee daily restaurant operations, ensuring smooth and efficient service.
- Lead, train, and develop the front-of-house team.
- Maintain high standards of guest service, presentation, and hospitality.
- Manage staff scheduling, performance, and day-to-day operational requirements.
- Monitor sales, costs, and operational performance to support profitability.
- Ensure compliance with food safety, hygiene, and UAE regulations.
- Handle guest feedback professionally and resolve issues effectively.
- Work closely with the Head Chef and senior management to deliver a seamless dining experience.
- Support pre-opening activities, including recruitment, training, and the implementation of operational procedures.
About You
- Proven experience as a Restaurant Manager or an Assistant Restaurant Manager in a fine-dining or upscale hospitality venue.
- Strong leadership skills and the ability to motivate and develop a diverse team.
- Excellent communication, organisational, and problem-solving skills.
- Good understanding of restaurant operations, budgeting, sales, and cost control.
- Pre-opening experience is an advantage.
