28 days ago
Full TimeJunior
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Company Description Al Sayabi International is a growing company based in Muscat, Oman, with a focus on providing reliable rental services to a diverse range of customers. The organization aims to deliver convenient, well-maintained vehicles and responsive support to individuals and businesses. Team members work in a collaborative environment that values professionalism, integrity, and customer satisfaction. The company is committed to operational efficiency and consistent service quality, offering opportunities for growth and skill development. Joining Al Sayabi International means contributing to a service-oriented business that prioritizes client trust and long-term relationships.
Role Description The Rental Agent is a full-time, on-site role based in Muscat, responsible for managing daily rental operations and ensuring a smooth customer experience. The role includes greeting customers, understanding their rental needs, presenting suitable vehicle options, and explaining rental terms, conditions, and pricing. The Rental Agent will handle reservations, contract preparation, check-in and return processes, and basic vehicle inspection to confirm fuel levels, mileage, and overall condition. Daily tasks also involve responding to inquiries, resolving customer issues, coordinating with maintenance and logistics teams, and maintaining accurate records in the rental system. This position requires consistent face-to-face and phone communication, adherence to company policies, and support of sales and promotional activities to achieve business targets.
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