Job SummaryCoordinate and execute key QA function related to Governance, Culture sustainability and organizational QFS maturity
Key Duties/ResponsibilitiesQFS Culture & Capability Development
- * Deliver QFS, GMP, HACCP, and food safety training programs to technicians and plant personnel, and assess training effectiveness against competency development plans and QMS requirements.
- Lead the deployment and promotion of the QFS Near Miss program, including reporting, investigation, root cause analysis, corrective and preventive actions (CAPA), and effectiveness verification.
- Conduct behavior-based Gemba walks and provide coaching to strengthen quality ownership and compliance across all operational areas.
- Coordinate and drive QFS awareness campaigns and initiatives to enhance quality and food safety culture throughout the plant.
Good Manufacturing Practices (GMP)
- * Maintain and continuously improve GMP standards across all plant facilities and manufacturing areas.
- Monitor and verify the effective implementation of GMP programs by both production teams and outsourced service providers.
- Conduct GMP inspections, audits, and performance assessments, and communicate results to relevant stakeholders.
- Ensure the effective execution of pest control programs, including contractor management, trend analysis, and availability of required tools and consumables.
- Follow up on GMP-related corrective actions and verify their timely and effective closure.
Performance Monitoring & Continuous Improvement
- * Execute process quality assurance plans and verification activities across manufacturing, packaging, warehousing, and distribution operations in compliance with KORE, CPS, applicable regulatory requirements, and ISO standards.
- Lead and participate in quality and food safety risk assessments, ensuring effective mitigation actions and verification of their effectiveness.
- Drive continuous improvement initiatives within the Food Safety Management System (FSMS), HACCP plans, prerequisite programs (PRPs), and food safety controls.
- Validate and verify FSMS effectiveness through audit results, verification activities, performance reviews, and management reporting.
- Analyze quality and process performance data using trend analysis, statistical process control (SPC), and process capability tools (Cp/Cpk) to identify opportunities for improvement.
- Facilitate root cause analysis and problem-solving activities using structured methodologies and ensure sustainable corrective and preventive actions are implemented.
- Manage non-conforming materials, products, and processes, ensuring proper investigation, disposition, and corrective action implementation.
- Conduct CAPA effectiveness reviews and ensure long-term closure of identified issues.
- Perform routine verification of HACCP plans, allergen management programs, food safety training plans, and other FSMS elements.
- Monitor temperature and relative humidity compliance for inbound, in-process, and outbound materials and products.
- Track, analyze, and report quality KPIs and process capability indicators to support operational excellence and continuous improvement objectives.
- Support internal, customer, certification, and regulatory audits, ensuring effective follow-up and closure of audit findings.
Projects, Validation & Change Management
- * Participate in cross-functional project teams and support the quality requirements of new projects and process changes.
- Lead validation and verification activities for new products, ingredients, equipment, packaging materials, technologies, and manufacturing processes.
- Develop, execute, and document validation protocols, trials, and reports to ensure compliance with quality and food safety requirements.
- Manage change control activities and ensure all changes are assessed, approved, validated, and implemented according to established procedures.
Food Safety & Regulatory Compliance
- * Ensure compliance with company food safety policies, regulatory requirements, customer standards, KORE requirements, and applicable certification schemes.
- Support traceability exercises, mock recalls, food defense, and food fraud prevention programs.
- Participate in food safety incident investigations and ensure appropriate corrective and preventive actions are implemented.
- Promote continuous improvement of food safety performance through risk-based thinking and proactive management of food safety risks.
EOHS
- * Encourage appropriate positive attitudes towards EOHS.
- Apply relevant EOHS policy and procedures.
- Actively participate in near miss reporting, EOHS inspections, audits, and risk assessment.
- Ensure all hazards and incidents are reported and investigated appropriately and suitable controls are implemented.
- Has the authority to stop any activity that violates the company EOSH management system.
- Participating in the Behavioral Based Safety (BBS) program
Food Safety
- * Fully committed to comply with the food safety policy and to the continuous improvement of the food safety system/framework.
- Has the authority to stop any activity that violates the company QFS management system.
Related Job Requirements/ Qualifications
- * Years of experience: 1– 3
- A degree in a technical discipline, Food science, Chemical engineering, pharmacy or Science.
- Awareness in quality and food industry.
- Background in statistical Quality Control techniques.
- Basic Knowledge in Quality and food safety standards
- Knowledge in concentrate and Beverage Base manufacturing processes is an advantage.
- Good Communication skills with different levels of the organization.
- Basic knowledge of digital tools and applications
- English & Arabic proficiency
