JOB SUMMARY
Responsible for collecting information from various sources and examining insurance claim liability for property damage. Interviews claimants consults with surveyors/engineers. In charge of performing damage estimation cost and providing the exact cost of repair.
Has a functional relation with his department’s team members, Underwriting and Sales departments. Interacts and communicates with loss adjusters, repairs shops, dealers and spare parts providers.
DUTIES & RESPONSIBILITIES
- Abide by the established departmental policies, procedures, and objectives
- Examine property damage and physical injuries and claim liability
- Prepare and process claim reports
- Track status of claims to ensure that they are processed quickly and accurately
- Investigate to determine validity by reviewing documentation from all parties involved
- Assign loss adjusters in coordination with the Claims Manager
- Coordinate with loss adjusters and underwriters to ensure proper and professional claims handling in line with insurance policy conditions
- Report the claims to facultative reinsurers and feed them with the loss status, reserves and adjustment updates
- Communicate with claimants about the status of their claims and any issues that may arise during the claims process
- Negotiate settlements with attorneys representing claimants to ensure that both parties are satisfied with the terms of the settlement agreement
- Estimate amount to be settled for claims and negotiate settlements with claimants
- Ensure proper and adequate feeding of data into the system and handle all the related filing
- Ensure full compliance with the claims guidelines
- Enhance professional growth and development through participation in educational programs and training sessions
- Assist in the orientation and on-the-job training of new employees and trainees
- Comply with Arabia Code of Conduct
- Perform other related duties as assigned
EDUCATION
Bachelor Degree in Insurance, Finance or similar field
EXPERIENCE & KNOWLEDGE
- 1 to 3 years of experience in P&C Claims
- Microsoft Office Skills
- Good Communication Skills
- Detail & Number Oriented
- Good Problem-Solving Skills
- Knowledge in technical documents, such as construction plans, medical records, and police reports
