Role Purpose
Lead the assessment, secure administration, troubleshooting and continuous improvement of customer’s Azure, OCI and GCP environments. Implement approved requests and changes, investigate escalated cloud issues, support recovery and remediate cloud-security and operational findings.
Core Responsibilities
- Architecture and security assessments. Review cloud architecture, IAM, networking, logging, backup, disaster recovery, governance and security posture.
- Cloud administration and configuration
- Compute, storage and tenancy administration
- Network, WAF, DNS and hybrid connectivity administration
- IAM, RBAC, MFA and privileged access administration
- Backup, recovery and DR administration
- Asset governance and vulnerability remediation coordination
- Produce findings, risk ratings, recommendations and a prioritized remediation roadmap.
- Implement approved baseline and rapid-protection controls, validate remediation and support operational handover.
Security Operations Integration
- Investigate cloud tickets escalated by SOC/MDR and determine the required cloud-side containment or remediation action.
- Support integration and validation of Azure, OCI and GCP telemetry with the approved monitoring platform.
- Implement approved IAM, network, WAF, logging and hardening changes following investigations.
- Coordinate vulnerability remediation and configuration-compliance findings with relevant owners.
- Provide technical inputs for service reporting, SLA reviews and continuous-improvement planning.
Examples of Supported Requests
- Create cloud resources
- Modify security groups
- Implement RBAC changes
- Configure WAF policies
- Implement network changes
- Configure backup policies
- Execute approved restores
- Configure new services
- Harden security controls
Out of Scope
- Monitoring operations
- Incident management
- Problem management
- RCA
- Break/fix support
- L1/L2/L3 support
- 24x7 operations
