Location: Sin El Fil - Lebanon
Schedule: Full-time
About the Role
Weβre looking for a Marketing Coordinator to support our creative, digital marketing, e-commerce, and customer service activities. This role will play an important part in growing our online presence, maintaining our Shopify store, and ensuring a positive customer experience.
Key Responsibilities
- Design visual assets for social media, website banners, email campaigns, ads, and landing pages.
- Manage day-to-day Shopify operations, including product updates, merchandising, pricing, promotions, and fulfillment coordination.
- Take regular product photos, edit them as needed, and upload them to the Shopify website.
- Maintain and update the product catalog, including product images, descriptions, and SEO.
- Support performance marketing campaigns across Meta, Google, and retargeting platforms.
- Create and manage email, SMS, and WhatsApp marketing campaigns and automated flows.
- Support social media, influencer, SEO, and content marketing initiatives.
- Track campaign performance, analyze KPIs, and assist with CRO initiatives.
- Handle customer enquiries by phone, answer questions, provide basic assistance, and direct enquiries to the appropriate department when needed.
- Coordinate with different departments to ensure customer requests and issues are properly communicated and followed up.
Requirements
- Graphic design experience using Adobe Creative Suite or similar tools.
- Good understanding of digital marketing and e-commerce best practices.
- Experience managing Shopify stores.
- Ability to create on-brand, conversion-focused visuals.
- Basic product photography skills and attention to detail.
- Strong communication and customer service skills, including confidence speaking with customers over the phone.
- Strong organizational skills and ability to manage multiple tasks in a fast-paced environment.
- Experience with email marketing, Meta Ads, Google Ads, SEO, or content creation is a plus.
How to Apply:
Please submit your resume to [email protected]