* Lead, mentor, and develop a team of infrastructure engineers.
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Define team objectives, track performance, and ensure timely delivery of infrastructure projects.
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Promote a collaborative, high-performance culture focused on operational excellence and reliability.
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Oversee the design and implementation of secure, scalable infrastructure solutions.
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Supervise deployment of core infrastructure components across network, cloud, and systems environments.
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Review and validate infrastructure architecture designs for scalability, redundancy, and performance.
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Evaluate and approve High-Level and Low-Level Designs (HLDs/LLDs) before implementation.
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Ensure alignment of all solutions with infrastructure standards and enterprise architecture frameworks.
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Participate in infrastructure workshops, technical discussions, and system assessment sessions.
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Support pre-sales activities and contribute to technical proposals and RFPs.
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Ensure successful execution and delivery of complex infrastructure projects across environments.
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Provide escalation support for critical infrastructure issues in hybrid environments (on-prem, cloud).
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Oversee resolution of high-impact infrastructure incidents and service disruptions.
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Ensure timely troubleshooting and restoration of infrastructure services.
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Ensure compliance with infrastructure policies, standards, and operational best practices.
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Drive continuous improvement in infrastructure architecture, operations, and service models.
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Identify opportunities for automation and efficiency across infrastructure operations.
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Collaborate with vendors and internal stakeholders to optimize infrastructure performance and reliability.
Skills
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Strong organizational and time management skills.
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Excellent communication, ownership, and interpersonal skills.
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Strong leadership with ability to motivate and coach teams.
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Good analytical thinking and problem-solving abilities.
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Excellent command of written and spoken English.
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Ability to collaborate effectively with cross-functional teams, customers, and stakeholders.