Company Description Sports Experts Co., founded in 1994, is a leading sporting goods retailer with multiple branches across Lebanon. The company is the exclusive distributor of renowned international sports and outdoor brands. Over nearly three decades, Sports Experts Co. has focused on delivering high-quality products and attentive service to ensure maximum customer satisfaction. Team members join a dynamic retail environment that combines global brands with local expertise in sports, outdoor, and lifestyle products.
Role Description The Ecommerce Specialist is a full-time, on-site role based in Faytroun, responsible for managing and optimizing the company’s online sales channels. This role includes maintaining product listings, updating pricing and promotions, ensuring accurate inventory information, and coordinating product content such as images and descriptions. The Ecommerce Specialist will monitor website performance, analyze sales data, track customer behavior, and propose improvements to increase conversion and enhance the online shopping experience. Daily responsibilities also include handling customer inquiries related to online orders, collaborating with marketing and sales teams on campaigns, and supporting order fulfillment processes to ensure timely and accurate delivery. The role involves close coordination with store and warehouse staff to align online operations with in-store availability and brand standards.
Qualifications
- Candidates should possess strong E-Commerce and Sales skills to manage online product catalogs, drive revenue, and support promotional activities.
- Candidates should be able to design a new website that is user friendly and clear.
- Candidates should possess excellent Customer Service and Communication skills to respond to inquiries, resolve issues, and collaborate effectively with internal teams.
- Candidates should possess solid Analytical Skills to interpret performance metrics, identify trends, and recommend data-driven improvements to the online sales strategy.
- Prior experience in retail, sports or outdoor products, or ecommerce platforms (e.g., Shopify, Magento, WooCommerce) is beneficial.
- Strong attention to detail, organizational skills, and the ability to manage multiple tasks in a fast-paced environment are preferred.
- Comfort with basic digital tools and MS Excel, and familiarity with online marketing concepts (SEO, online merchandising) is an advantage.
- A relevant diploma or degree in Business, Marketing, E-Commerce, or a related field is preferred, or equivalent practical experience.
