Jaed Al Harbi Groceries is hiring an IT & ERP Support Specialist to support our supermarket operations in Al Jahra, Kuwait.
Key Responsibilities
• Provide daily technical support for ERP and POS systems.
• Troubleshoot issues related to sales, purchasing, inventory, and reporting.
• Install, configure, and maintain servers, computers, printers, barcode scanners, and other IT equipment.
• Maintain networks, Wi-Fi, internet connectivity, and system access.
• Manage data backups, recovery procedures, and system security.
• Coordinate with ERP vendors and service providers to resolve technical issues.
• Train employees on system usage and maintain IT documentation.
Requirements
• Minimum 3 years of relevant experience in IT and ERP support.
• Hands-on knowledge of server administration, networking, hardware, and software troubleshooting.
• Experience supporting ERP and POS systems, preferably in supermarkets or retail.
• Knowledge of inventory, purchasing, and sales workflows.
• Strong problem-solving and communication skills.
• Experience with Phenix ERP is an advantage.
Location: Al Jahra, Kuwait
To apply, send your CV to [email protected] with the subject “IT & ERP Support Specialist Application”.
