Company Description Octopus Outsourcing is a business process outsourcing company based in Alexandria, Egypt, delivering high-quality services to clients across different regions. The organization focuses on innovative solutions, strong communication capabilities, and continuous performance improvement. Team members work in modern, well-equipped facilities designed to support efficient operations and professional growth. The company values excellence, adaptability, and collaboration, offering opportunities for individuals who want to contribute to an expanding, globally connected business.
Role Description The English Sales Representative is a full-time, on-site role based in Alexandria. This position involves handling inbound and outbound sales calls, responding to customer inquiries in English, and presenting products or services clearly and persuasively. The representative will follow up on leads, maintain accurate records of interactions, and support the achievement of individual and team sales targets. Daily responsibilities also include collaborating with colleagues, adhering to company policies and quality standards, and providing a professional customer experience.
Qualifications
- Strong English communication skills, including clear speaking, active listening, and professional writing.
- Sales and customer service abilities, such as lead follow-up, negotiation, and relationship building.
- Basic computer literacy, including proficiency with CRM tools, email, and common office software.
- Ability to work on-site in Alexandria, manage time effectively, and meet performance targets.
- Previous experience in sales, call centers, or customer support is preferred but not required.
- High school diploma or equivalent; additional coursework or training in business or sales is a plus.
- Positive attitude, resilience in a fast-paced environment, and willingness to learn and adapt.