Company Description TP Career is a growing organization focused on connecting candidates with stable, long-term employment opportunities in customer service and related fields. The company partners with reputable employers to offer roles that support professional development and skill-building. TP Career emphasizes a supportive work environment, clear career progression paths, and fair compensation. The organization is committed to non-discriminatory hiring practices and inclusive workplaces. Candidates can expect structured training and ongoing guidance to help them succeed in their roles.
Role Description This is a full-time, on-site CS (Customer Service) role for English speakers at B1+/B2 level, located in New Cairo, with a net salary of up to 21,000. The role involves handling incoming customer inquiries via phone, email, or chat, providing clear and accurate information, and resolving issues in a timely manner. Daily tasks include documenting interactions in the system, following defined procedures, and escalating complex cases when needed. The professional in this role will collaborate with team members and supervisors to meet performance targets and maintain high service quality. Participation in training, adherence to company policies, and consistent attendance are key components of the role.
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