Job Summary
We are looking for a motivated and results-driven Commercial Specialist to support and drive business growth within the services industry. The role will be responsible for managing client relationships, preparing commercial proposals and quotations, following up on business opportunities, coordinating with internal teams, and ensuring client satisfaction.
The ideal candidate should have strong experience in commercial operations, client relationship management, business development, commercial negotiations, and service delivery coordination, with excellent communication and organizational skills.
Key Responsibilities
- Identify and follow up on new business opportunities to support company growth.
- Build and maintain strong relationships with existing and potential clients.
- Prepare commercial proposals, quotations, presentations, and service offers.
- Follow up on client inquiries, negotiations, and commercial agreements.
- Coordinate with internal departments to ensure smooth service delivery and client satisfaction.
- Support the preparation and execution of commercial plans and business development initiatives.
- Monitor market trends, competitor activities, and customer needs to identify potential opportunities.
- Maintain accurate records of client interactions, proposals, contracts, and commercial activities.
- Follow up on pending offers and ensure timely responses to client requests.
- Support contract renewals and maintain strong relationships with existing clients.
- Prepare regular reports on commercial activities, sales opportunities, and client feedback.
- Coordinate with Finance and Operations teams regarding quotations, pricing, and service requirements.
- Ensure all commercial activities comply with company policies and procedures.
- Identify opportunities to improve commercial processes and enhance customer satisfaction.
Requirements
- Bachelor's degree in Business Administration, Commerce, or a related field.
- 2–3 years of relevant experience in a commercial role, preferably within the services industry.
- Good understanding of commercial operations, client relationship management, and business development.
- Experience preparing commercial proposals, quotations, and business presentations.
- Strong communication, negotiation, and interpersonal skills.
- Good command of Microsoft Office, particularly Excel and PowerPoint.
- Ability to work collaboratively with cross-functional teams.
- Very good English proficiency.
Key Competencies
- Commercial Operations
- Client Relationship Management
- Business Development
- Commercial Negotiation
- Proposal & Quotation Preparation
- Market Research & Analysis
- Stakeholder Management
Interested candidates are invited to send their CVs to esraa.moahmed@allcare-group.com, mentioning Commercial Specialist in the email subject line.
