Primary Function and Scope
To oversee the entire lifecycle of the WAY4 credit card system, ensuring secure, compliant and high-availability operations. Manage card system related projects, system configuration, vendor management, and technical enhancements to support card issuing, transaction processing, and fraud management.
Key Duties and Responsibilities
System ownership:
Manages the technical lifecycle of the card management system, including upgrades, integration with networks and processors, API integration with downstream systems.
Security & compliance:
Ensures strict adherence to PCI-DSS and other financial regulatory (SAMA) requirements to protect sensitive data.
Operational support:
Monitors platform stability, troubleshoots issues, and ensure maximum uptime for card issuance and transaction processing.
Vendor & technical management:
Collaborates and manages relationships with vendors like Openway and Golden chip.
Process improvement:
Streamline card lifecycle management and implements automation to improve operational efficiency.
Data & reporting:
Assist analytics department with data management and reporting requirements.
Minimum Experience
- 5+ years of experience in a technical role within the card payments industry, specifically with card issuing platforms.
- 2+ years of experience in leading a technical team.
- Proven experience managing vendors.
- Proven experience in credit card lifecycle management.
- Proven experience in card issuing, transaction switching and EMV technology.
