Key Responsibilities
Inventory Management
- Monitor inventory levels and ensure accurate stock records.
- Ensure physical stock quantities match the inventory management system.
- Supervise periodic and annual stock counts and investigate discrepancies.
- Apply FIFO (First In, First Out) or FEFO (First Expired, First Out), as applicable.
- Identify and report slow-moving, damaged, obsolete, or expired stock.
- Ensure all inventory transactions are recorded accurately and on time.
Receiving, Storage, and Dispatch
- Supervise the receipt of materials and verify quantities against purchase orders and delivery documents.
- Ensure incoming materials are inspected for quantity, condition, and specifications.
- Ensure proper storage, labeling, identification, and location of all materials.
- Supervise picking, packing, issuing, and dispatching activities.
- Verify that the correct items and quantities are prepared for delivery.
- Coordinate loading and unloading activities to prevent damage and loss.
- Report discrepancies, shortages, and damaged goods in accordance with company procedures.
Team Supervision
- Assign daily tasks to warehouse staff, storekeepers, and material handlers.
- Monitor attendance, productivity, discipline, and compliance with procedures.
- Train employees on warehouse operations, inventory control, and safety requirements.
- Evaluate employee performance and identify training needs.
- Ensure adequate staffing and efficient allocation of resources.
- Promote teamwork, accountability, and continuous improvement.
Warehouse Safety and Organization
- Maintain warehouse cleanliness, order, and proper storage arrangements.
- Ensure compliance with occupational health and safety regulations.
- Ensure employees use appropriate personal protective equipment (PPE).
- Monitor the safe operation and condition of material-handling equipment.
- Keep emergency exits, fire extinguishers, and access routes clear.
- Report accidents, unsafe conditions, and equipment defects promptly.
- Ensure materials are stored safely and in accordance with their specific requirements.
Reporting and Coordination
- Prepare daily, weekly, and monthly warehouse activity reports.
- Report stock balances, inventory discrepancies, damaged goods, and operational issues.
- Monitor warehouse KPIs and recommend corrective actions.
- Coordinate with Procurement, Production, Sales, Finance, Quality, and Logistics departments.
- Support internal and external audits by maintaining accurate records and documentation.
- Identify opportunities to improve warehouse layout, storage capacity, productivity, and operating costs.
- Ensure compliance with company policies, procedures, and internal controls.
Authority
- Allocate daily tasks and supervise warehouse employees.
- Hold or suspend receipt or dispatch activities when significant discrepancies or safety risks are identified, pending the required review.
- Request recounts, inspections, and verification of materials.
- Raise maintenance requests and operational supply requirements.
- Recommend corrective and preventive actions to improve warehouse performance, within the limits of assigned authority.
Qualifications and Experience
- Diploma or bachelor's degree in Logistics, Supply Chain Management, Business Administration, or a related field, as required by the company.
- Three to five years of relevant warehouse experience, preferably in a supervisory role.
- Good knowledge of inventory control, warehouse procedures, receiving, issuing, and stocktaking.
- Proficiency in Microsoft Excel and warehouse management or ERP systems.
- Knowledge of occupational health and safety requirements.
- Experience in preparing reports and analyzing inventory data is preferred.
Required Skills and Competencies
- Leadership and team management.
- Strong organizational and time-management skills.
- Attention to detail and inventory accuracy.
- Problem-solving and decision-making.
- Effective communication and coordination.
- Ability to work under pressure and manage competing priorities.
- Accountability, integrity, and responsibility for company assets.
- Commitment to safety, quality, and continuous improvement.
Key Performance Indicators (KPIs)
- Inventory Accuracy: Percentage of agreement between physical stock and system records.
- Order Picking Accuracy: Percentage of orders prepared without errors.
- Receiving Accuracy: Percentage of receipts matching approved documents and specifications.
- Order Fulfillment Time: Average time required to process and dispatch orders.
- Stock Loss and Damage Rate: Percentage of inventory lost or damaged.
- Stocktaking Compliance: Percentage of planned stock counts completed on schedule.
- Safety Performance: Number of incidents, violations, and corrective actions.
- Warehouse Productivity: Volume of transactions processed against available labor and time.
Qualifications
- Fluent in English and Arabic.
- Bachelor’s degree.
- 6+ years of progressive experience.
- Excellent communication, negotiation, and leadership skills.
