6 days ago
Full TimeMid Level
Loading description...
Skills Gap Analyzer
Compare your skills with the requirements for Travel Consultant and see what you need to learn
About the company
USA Travel
Information Technology & Services • 1-50 employees
Company Description USA Travel is an information technology and services company headquartered in Huntsville, Alabama, United States. The organization supports travel-related services and solutions, combining technology with customer-focused offerings. Team members collaborate across locations to deliver reliable and efficient travel support. The company values professionalism, service quality, and operational excellence, creating an environment where travel specialists can grow their skills and contribute to a global customer base.
Role Description This is a full-time, on-site Travel Consultant role based in Cairo, Egypt. The Travel Consultant will assist customers in planning and booking domestic and international travel, including flights, accommodations, and other travel arrangements. Day-to-day responsibilities include responding to inquiries, providing travel advice, preparing itineraries, processing reservations, and managing changes or cancellations as needed. The role also involves using reservation systems, maintaining accurate records, and ensuring compliance with company policies and travel regulations. The Travel Consultant will collaborate with colleagues and suppliers to provide timely, accurate, and courteous service to all clients.
Qualifications
* Strong Travel Consulting and Travel Management skills, with the ability to advise customers on suitable travel options.
* Experience handling Travel Arrangements and Reservations using relevant booking and reservation systems.
* Proficient Customer Service skills, including clear communication, problem-solving, and conflict resolution.
* Attention to detail, organizational skills, and the ability to manage multiple bookings and deadlines.
* Familiarity with international travel regulations, documentation requirements, and basic geography.
* Ability to work on-site in Cairo, Egypt, and collaborate effectively with a diverse team.
* Previous experience in travel agencies, hospitality, or related fields is an advantage.
* Relevant education in tourism, hospitality, business, or a related discipline is preferred.