Company Description Octopus Outsourcing is a business process outsourcing company dedicated to delivering high-quality, innovative service solutions to clients worldwide. Headquartered in Alexandria, Egypt, the company operates from modern facilities that support a dynamic, performance-driven environment. Octopus Outsourcing focuses on seamless communication that connects regions and industries, helping clients bridge operational gaps. The organization emphasizes continuous improvement, professional growth, and staying ahead of market demands. Team members join a culture that values excellence, collaboration, and global impact.
Role Description This is a full-time, on-site Travel Advisor role based in Giza. The Travel Advisor will assist customers with planning and booking travel arrangements, including flights, hotels, tours, and transportation, primarily for Japanese- or Chinese-speaking clients. Daily tasks include responding to inquiries, providing destination information, recommending itineraries, and ensuring accurate, timely booking through various reservation systems and online platforms. The role involves maintaining clear, professional communication, resolving issues or changes related to travel plans, and ensuring all services align with company standards and client expectations. The Travel Advisor will collaborate with internal teams and external partners, follow established procedures, and contribute to a high-quality customer experience.
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