Company Description Voyageurs is a premier tour operator based in Egypt, specializing in the French, Canadian, and British markets. The company provides comprehensive travel services, including guided tours, flight bookings, hotel reservations, and ground transportation. Voyageurs is committed to excellence and delivering personalized travel experiences tailored to each client’s needs. The team consists of experienced travel professionals with a strong track record in designing and executing itineraries for travelers from around the world. Applicants can expect to join a company that values expertise, customer satisfaction, and high-quality service.
Role Description The Tour Operator will manage and coordinate daily travel operations, including organizing guided tours, handling reservations, and ensuring smooth logistics for travelers. This on-site, full-time role is based in Giza and involves direct interaction with clients to provide information, address inquiries, and support their travel needs. Responsibilities include preparing itineraries, confirming bookings with airlines, hotels, and transport providers, and monitoring the progress of tours to ensure schedules are maintained. The role also involves working closely with sales and customer service teams to promote packages, respond to client feedback, and maintain strong relationships with partners. The Tour Operator is expected to maintain accurate records, manage documentation, and uphold company standards for safety, quality, and professionalism.
Qualifications
- Candidates should possess strong expertise in Travel & Tourism and Guided Tours, with the ability to plan and coordinate comprehensive itineraries.
- Candidates should possess skills in Customer Service and Reservations, ensuring efficient booking processes and positive client experiences.
- Candidates should possess Sales skills, with the ability to promote travel packages, upsell services, and support revenue growth.
- Candidates should possess effective communication and interpersonal skills, with proficiency in English; knowledge of French or other languages is an advantage.
- Candidates should possess organizational and time-management abilities, with attention to detail and the capacity to manage multiple bookings and tours simultaneously.
- Relevant experience (with a minimum of 2 years) as a tour operator, travel agency, or hospitality environment is preferred, along with familiarity with reservation systems and basic computer skills.
