4 days ago
Full TimeJunior
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Skills Gap Analyzer
Compare your skills with the requirements for Tour Operator and see what you need to learn
Company Description Swan Travel-EGY is a travel and tourism company based in Cairo, Egypt, specializing in organizing and delivering curated tour experiences for local and international travelers. The company focuses on providing reliable, well-planned itineraries that highlight cultural, historical, and leisure attractions. Swan Travel-EGY aims to deliver high-quality service, ensuring guests feel informed, safe, and supported throughout their trips. The team works closely with partners such as hotels, transport providers, and local guides to create seamless travel experiences. Applicants can expect a dynamic work environment centered on customer satisfaction and professional conduct.
Role Description The Tour Operator role at Swan Travel-EGY is a full-time, on-site position based in Cairo, Egypt. The Tour Operator is responsible for designing and coordinating tour itineraries, managing reservations, and liaising with hotels, transportation companies, and local guides. Daily tasks include handling customer inquiries, confirming bookings, preparing travel documentation, and ensuring tours run on schedule. The role also involves providing accurate information to travelers, addressing any issues or changes, and promoting tour packages to maximize sales. The Tour Operator collaborates with team members to maintain service quality, update tour offerings, and support guests before, during, and after their trips.
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