Company Description SoftTrend is a fast-growing company specializing in software licensing and IT services. The organization focuses on helping partners and clients maximize profits by leveraging state-of-the-art technology solutions to reduce costs and improve operational efficiency. With strong expertise in the information technology field, SoftTrend is committed to understanding and meeting customer needs and requirements in a practical and effective way. The company aims to become a market leader by offering reliable, value-driven technology services that support long-term business success.
Role Description The Telemarketing Specialist is a full-time, on-site role based in Qesm El Maadi. This role involves making outbound calls to prospective and existing clients to introduce SoftTrend’s software licensing and IT services, qualify leads, and schedule follow-up meetings or demos for the sales team. The Telemarketing Specialist will handle incoming inquiries, provide clear and accurate information, and maintain a professional and customer-focused tone in all interactions. Daily tasks include updating CRM records, tracking call outcomes, following scripts while adapting to client needs, and collaborating with sales and customer service teams to support revenue growth. The role also involves meeting call and conversion targets, gathering feedback from calls, and contributing ideas to improve telemarketing campaigns and customer outreach.
Qualifications
