Company Description SoftTrend is a fast-growing company specializing in software licensing and IT services. The organization focuses on helping partners and clients increase profits by using advanced technology solutions to reduce costs and improve efficiency. With strong expertise in the information technology field, SoftTrend tailors its services to meet diverse customer needs and requirements. Team members benefit from a dynamic environment that values innovation, performance, and customer satisfaction.
Role Description The Telemarketing Representative (Fluent English Required) role is a full-time, on-site position based in Cairo. The person in this role will make outbound calls to prospective and existing clients to introduce SoftTrend’s software licensing and IT services, qualify leads, and schedule follow-up actions. Daily responsibilities include engaging customers in clear, professional conversations, answering inquiries, providing basic product information, and accurately recording call outcomes in the CRM or other reporting tools. The role also involves collaborating with the sales team to support campaigns, meeting individual and team targets, and maintaining a high standard of customer service and phone etiquette at all times.
Qualifications
Basic computer literacy and familiarity with CRM or call management tools are beneficial.
What We Offer:
Fixed Morning Shifts.
