Company Description SoftTrend is a fast-growing company specializing in software licensing and IT services. The organization focuses on helping partners and clients maximize profits by leveraging state-of-the-art technology solutions that reduce costs and improve efficiency. With strong experience in the information technology field, SoftTrend is committed to understanding and serving customer needs and requirements effectively. Team members collaborate in a dynamic environment that values innovation, reliability, and customer satisfaction.
Role Description The Telemarketing Representative is a full-time, on-site role based in Cairo, Egypt. This role is responsible for making outbound calls to prospective and existing customers, presenting SoftTrend’s software licensing and IT service offerings, and generating qualified leads or direct sales. Daily tasks include following call scripts, explaining product benefits, addressing customer inquiries, and maintaining accurate records in CRM or call tracking tools. The Telemarketing Representative will handle basic customer support issues, schedule follow-up calls or demonstrations, and collaborate with the sales team to achieve individual and team targets. The role also involves meeting performance metrics, adhering to company policies, and participating in ongoing training to stay informed about product updates and market trends.
Qualifications
