Job PurposeTo oversee and implement the maintenance of telecommunication systems, ensuring operational reliability, safety, and performance. The role includes managing a team of technicians, executing preventive and corrective maintenance, supporting operational planning, and ensuring compliance with safety and quality standards.
Responsibilities/DutiesProfil de candidat recherché :Operational & Technical Maintenance
- * Oversee preventive and corrective maintenance of telecom systems (e.g., MSN, TETRA, CCTV, Intercom, Fire Detection, etc.) ensuring compliance with safety, quality, and technical standards.
- Provide technical support for both indoor and outdoor telecom systems, including equipment installed on trains.
- Conduct system inspections and troubleshoot issues to maintain optimal performance.
- Ensure proper condition and calibration of tools and equipment.
- Supervise and verify the quality and completion of contractor maintenance work.
Team & Workflow Management
- * Manage maintenance staff, assigning and prioritizing tasks daily.
- Support team development by promoting knowledge sharing and collaboration.
- Monitor team activities, analyze outcomes, and implement necessary improvements.
- Coordinate cross-functional technical activities with other maintenance teams.
Reporting & Documentation
- * Ensure accurate and timely reporting using designated checklists and maintenance systems.
- Maintain documentation, stock levels, and asset traceability, updating relevant IT systems.
- Investigate and report any incidents or damages, whether identified or reported.
Compliance & Continuous Improvement
- * Ensure all maintenance activities align with safety and environmental regulations.
- Apply continuous improvement practices to optimize maintenance operations.
- Take corrective or preventive actions when operational anomalies are detected.
- Carry out any additional duties aligned with departmental goals and safety obligations.
Safety Responsibilities
- * Promote a positive safety culture within the workplace and attend any safety-related meetings or briefings as
Required Within The Job Role.
- * Comply with the requirements of RDMC RQHSE Policy and Safety Management System.
- Be mindful that Safety, Security, and Environmental protection are everyone’s responsibility.
- All staff members are accountable for reporting and intervening in any Safety, Security, or Environmental violations.
QualificationsESSENTIAL QUALIFICATIONS, KNOWLEDGE & EXPERIENCE
- * Bachelor’s Degree in Telecommunications, Electronics, or Electrical Engineering.
- Fluent in English and Arabic, French is a plus.
Knowledge
- * General knowledge of telecom and electronic systems maintenance.
- Understanding of troubleshooting methods and maintenance workflows.
- Awareness of team and change management principles.
- Familiarity with Maintenance Management Systems (MMS), such as Maximo.
Experience
- * 3–5 years of relevant experience in the railway or infrastructure industry.
- At least 3 years of hands-on experience in telecom systems maintenance.
DESIRED BEHAVIORS
- * Communicates clearly and respectfully across all levels.
- Organizes tasks efficiently and adapts well to shifting priorities.
- Maintains composure and judgment under pressure.
- Demonstrates accountability and ownership of responsibilities.
- Approaches challenges with a proactive and solution-oriented mindset.
- Works collaboratively while fostering a respectful team environment.
- Maintains attention to detail and follows through on commitments.
- Upholds high standards of integrity, discipline, and dependability.
