🚀 We’re Hiring: Technical Support Engineer
We are looking for an experienced Technical Support Engineer to join our team.
Requirements: Bachelor’s degree in Information Technology (IT) or a related field.
* 3 years of experience in Technical Support.
* Good knowledge and practical experience with Databases, preferably SQL Server.
* Experience with ERP Systems or Healthcare / HIS Systems is preferred.
* Strong ability to analyze user issues, troubleshoot problems, track errors, and identify root causes.
* Ability to communicate effectively with customers and end users and provide professional technical support.
* Good knowledge of Windows operating systems and computer networks is an advantage.
* Ability to write SQL queries, retrieve data, and analyze database information.
* Ability to learn quickly and adapt to new systems and technologies.
* Good English communication skills, especially in writing emails and communicating with customers and technical teams.
* Strong problem-solving, analytical, and communication skills.
* Ability to work effectively independently and as part of a team*.
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