Technical Support Customer Service Experts– Telecom Call Center Account - Upselling incentives (English B2)
About the company
TP
Outsourcing and Offshoring Consulting
Teleperformance Egypt is hiring English-speaking Customer Service Agents to support international Telecom accounts at our New Cairo site.
This role is suitable for candidates seeking a stable net salary, additional performance-based earnings, and experience working with global customers in a structured environment.
Job Details
• Location: New Cairo, Egypt
• Employment Type: Full-time
• Schedule: Rotational shifts
Compensation & Benefits
• Net salary up to 19,000 EGP (including KPIs in the Euro equivalent)
• Monthly bonus based on performance
• Quarterly bonus up to 195 Euros
• Transportation provided across Cairo & Giza (door-to-door transportation for females after 11PM)
• Paid training before starting
• Medical and social insurance (400K with AXA)
Key Responsibilities
• Handle inbound customer inquiries related to telecom services
• Provide accurate information and effective solutions
• Meet quality and performance targets
• Follow company procedures and service guidelines
Requirements
• University graduates
• English proficiency B2 or above
• Strong communication and customer service skills
• Flexibility to work rotational shifts
📩 How to Apply
Apply via LinkedIn or WhatsApp 01096775366 for more details.