Technical Manager
We are partnering with a global market leader that supports some of the world's largest organisations with high-quality, integrated Facility Management and Workplace Management solutions. Our client helps organisations worldwide develop, implement, and manage their Integrated Facilities & Workplace Management strategies.
This organisation offers a unique opportunity to become part of a progressive and innovative employer. They are at the forefront of integrated workplace and facilities management services. You will build lasting professional relationships and work alongside some of the best professionals in the industry. If you are ambitious and eager to develop your career, you will be given every opportunity to do so. Above all, this is an organisation that puts people first; its greatest strength is its employees.
As Technical Facilities Manager, you will have overall responsibility for the delivery, performance, and continuous development of all Mechanical & Electrical (M&E) systems within a modern, high-quality workplace environment.
What will you be doing?
- Responsible for managing and delivering all mechanical and electrical services within a large, modern office building.
- Ensuring service delivery meets or exceeds agreed Service Level Agreements (SLAs).
- Demonstrating strong commercial and financial acumen gained through experience in a similar role.
- Driving high performance within the team and contributing to industry-leading service standards.
- Implementing and overseeing strategy for both the client and supply partners across the portfolio.
- Building and maintaining strong relationships with client stakeholders while developing a deep understanding of their needs and expectations.
- Acting as the primary point of contact for the client's operational and technical facilities teams.
- Ensuring effective communication across the team.
- Leading and coordinating meetings with subcontractors, suppliers, and relevant client representatives.
- Ensuring all services are delivered professionally, efficiently, and with a strong customer focus.
- Maintaining maximum business continuity and striving for 100% availability of all technical systems.
- Promoting continuous improvement and innovation across all service areas.
- Ensuring all documentation, reporting, and records are maintained accurately and on time.
- Managing portfolio risk and escalating issues to the client when required.
- Providing timely and accurate management information and reporting in line with client requirements.
- Ensuring all key positions within the contract are filled in accordance with contractual obligations.
- Identifying and implementing opportunities for further automation and technological innovation within the service delivery model.
- Holding overall responsibility for incident management, escalation processes, and reporting to the client.
What are we looking for?
- Proven experience leading technical services or engineering operations within commercial, corporate, or mission-critical environments.
- Strong leadership skills with experience recruiting, developing, and managing technical teams.
- In-depth knowledge of building services, mechanical and electrical (M&E) systems, and relevant legislation and compliance requirements.
- Excellent stakeholder management skills with the ability to communicate effectively at Director and C-suite level.
- A relevant technical qualification, such as Building Services Engineering, Mechanical & Electrical Engineering, or a related discipline.
Diversity and Inclusion
Our client is an equal opportunities employer and does not discriminate on the basis of gender, sexual orientation, marital status, pregnancy, gender identity, race, colour, nationality, ethnic origin, religion, belief, disability, or age. Diversity, equity, and inclusion are an integral part of the company's culture.
If you require reasonable adjustments due to a disability at any stage of the recruitment process, including the online application process, please contact [email protected] for support.
