Reddtechs is known for providing innovative physical and logical security solutions to a wide range of industries, and we’re looking for a technical engineer to support and contribute our growth.
We are looking for a motivated, dedicated, and disciplined individual to join our team specializing in physical and logical security systems. This is an exciting opportunity for a passionate recent graduate, eager to kickstart their career in a rapidly growing field while gaining hands-on experience with cutting-edge security technologies
In this role, the technical engineer will work with complex systems, designing, developing, integrating, and supporting them at every stage of a project lifecycle. The ideal candidate can reliably deliver mission-critical solutions that boost accessibility, optimization, and security.
Role objectives
· Design, develop, implement, test, and support technical solutions based on business requirements
· Serve as the team’s technical subject-matter expert and a resource for technical escalation
· Ensure systems are configured for optimal functionality and compliance with security standards and best practices
· Provide accurate and detailed documentation for all technical procedures and projects
· Respond promptly to technical support requests and deliver exceptional customer service
· Contribute to a positive team environment by sharing knowledge and supporting team objectives
· Stay updated on industry trends, technologies, and best practices to deliver innovative solutions
· Engage with the Technical Lead regularly, reporting on project status, activities, and achievements
· Participate in training and certification programs to deepen technical skills and knowledge
Responsibilities
· Commence in the design, deployment, configuration, and maintenance of physical security systems such as video surveillance, access control, biometric authentication, etc. along with network infrastructure
· Troubleshoot and resolve technical issues related to hardware, software, and network infrastructure and integration
· Collaborate with the Technical Lead to assess client needs and recommend appropriate solutions
· Document technical procedures, configurations, and system designs for internal and client use
· Provide on-site and remote site surveys and technical support to clients as required
Requirements
· Education: Technical Engineer to have a bachelor’s degree in engineering, computer science, information technology, or a related field.
· Training & Experience: Technical Engineer typically receive on-the-job training from the company. This training may include learning the company’s specific systems, as well as the company’s sales process.
