Job Summary:
Responsible for providing operational support across supply chain activities, ensuring accurate purchase orders, inventory management, asset transfers, timely issue resolution, and compliance with agreed SLAs and KPIs.
Key Responsibilities:
- Process and manage Purchase Orders (POs) through Coupa.
- Ensure PO accuracy in terms of items, quantities, suppliers, and delivery dates.
- Handle invoice holds, delivery claims, and capital requests (IOH, CAD, and CAR).
- Process operational requests and tickets through Laminar.
- Monitor material deliveries and resolve quantity, quality, and delivery discrepancies.
- Maintain accurate supply chain data across relevant systems.
- Support inventory control, asset management, and asset transfer activities.
- Prepare and maintain shipment and import/export documentation.
- Track operational KPIs and ensure compliance with SLAs and deadlines.
- Identify process gaps, investigate recurring issues, and suggest improvements.
- Coordinate with internal teams and escalate delays or operational blockers.
- Maintain process documentation and support knowledge sharing.
Requirements:
- Bachelor’s degree in Supply Chain Management, Logistics, or a related field, or equivalent experience.
- Minimum 2 years of experience in supply chain, procurement, ordering, inventory control, or warehouse operations.
- Experience with ERP/MRP systems and purchase order processing.
- Knowledge of inventory management and shipment coordination.
- Strong analytical, problem-solving, and data management skills.
- Excellent Microsoft Office skills, particularly Excel.
- Good communication, coordination, and organizational skills.
- High attention to detail and ability to meet deadlines.
- Ability to manage multiple tasks and work independently.
Tools:
- Coupa
- Microsoft Office
- SharePoint
- Airtable / Laminar (preferred)
- AI tools
Additional Information:
- No travel required.
- No technical assessment required.
