We are hiring a Supply Chain Analyst to support supply chain operations, procurement execution, and inventory management across multiple regional teams. The role focuses on ensuring accurate purchase order processing, resolving operational discrepancies, and maintaining reliable supply chain data. You will coordinate with internal stakeholders to address escalations, improve process efficiency, and ensure compliance with operational service level agreements (SLAs). This position requires strong analytical skills, attention to detail, and the ability to manage time-sensitive tasks in a fast-paced environment.
About us
NOK Human Capital is a leading HR consulting and talent acquisition firm with a global footprint and a proven track record of supporting Fortune 500 clients. We specialize in connecting top-tier talent with industry leaders, driving innovation, and fostering high-performance cultures across the MENA region and beyond.
Key Responsibilities
- Execute and manage purchase order (PO) placement and adjustments, ensuring accuracy against Bills of Materials (BOM), ordering deadlines, and quality requirements.
- Process and resolve operational cases, including Invoices on Hold (IOH), Claimed as Delivered (CAD), and Capital Appropriation Requests (CAR).
- Monitor and maintain accurate supply chain data, shipment statuses, and inventory records across relevant systems.
- Coordinate asset transfers, shipment preparation, and export/import documentation while ensuring compliance with operational requirements.
- Investigate material discrepancies related to quantities, quality, and delivery status, escalating unresolved issues to relevant stakeholders.
- Conduct root cause analysis to identify recurring operational issues and recommend process improvements.
- Track operational KPIs, monitor SLA compliance, and ensure timely completion of procurement and supply chain activities.
- Maintain standard operating procedures (SOPs), document process updates, and collaborate with regional teams to ensure consistent operational execution.
Requirements
- Bachelor's degree in Supply Chain Management, Logistics, or a related field, or equivalent relevant work experience.
- Minimum of 2 years of experience in supply chain operations, procurement, ordering execution, inventory control, or warehouse management.
- Practical experience working with ERP/MRP systems and supply chain management platforms.
- Familiarity with procurement and operational tools such as Coupa, SharePoint, and Microsoft Office.
- Excellent Microsoft Excel skills, including the ability to manage and analyze large datasets.
- Strong analytical, problem-solving, and root cause analysis skills.
- Ability to manage multiple priorities, meet strict deadlines, and maintain high levels of data accuracy.
- Strong communication, stakeholder coordination, and organizational skills, with the ability to work independently and proactively resolve operational challenges.
