About the Job:
The SAM is the primary point of contact for commercial clients. The role focuses on building strong, long-term relationships, improving customer satisfaction, and growing revenue. The Account Manager works with internal teams to deliver solutions that meet clients’ needs, expand existing accounts, and identify new sales opportunities while achieving business targets.
Key Responsibilities
- Build and maintain strong relationships with commercial clients, including key stakeholders and decisionmakers.
- Understand clients’ business needs and develop tailored proposals and solutions.
- Negotiate contracts and agreements to achieve mutually beneficial outcomes and maximize profitability.
- Grow existing accounts, identify new business opportunities, and work toward sales targets.
- Coordinate with internal teams to deliver a consistent customer experience and meet client needs.
- Support associate account managers with day-to-day account operations and manage larger or more complex accounts.
- Coordinate with Finance on billing setup, account requirements, and invoicing.
- Stay informed about the company’s offerings, the commercial market, and competitor activity to identify opportunities and risks.
Job Requirements:
- Bachelor’s degree in business administration, marketing, communications, or a related field.
- Five or more years of experience in sales, account management, or a related role serving commercial clients.
- Proven experience managing client accounts and developing strong customer relationships.
- Experience delivering client-focused solutions that address customer needs.
- Experience managing large account portfolios and developing existing business.
- A track record of achieving sales targets and contributing to business growth.
