Review all payroll outputs monthly to ensure accuracy and completeness using checklists; prepare payroll calculations for large headcount clients for Leader’s review. Follow up on salary cost transfer from clients with finance team to ensure funds are received on time; any changes in outputs communicated by clients need to be applied on software; make sure social insurance formula is updated for all clients once communicated, whenever changed by authorities; ensure bank account details for each payslip processed is accurate.
Responsible to reconcile social insurance actual versus system balances report differences to Team Leader; social insurance cases, online registration/de-registration, preparation of Form 2s.
Update contact clients on the spot whenever new update is required; or delete when a client leaves.
Responsible to review personnel files prepared by the team; review employment contracts and renewals prepared by the team;medical insurance tracker.
Daily focus on closing out ticketing system pending cases; make sure all trackers are updated daily; ensure quick responses to all client emails and queries are handled.
Handle new client onboarding on software;read new scope on agreements for clients to understand requirements; close clients on software monthly; ensure all scope items per client agreement are implemented and any additional services done invoiced.
Request logos of clients for our website to match with current client lists. Send to Leader.
Response to handle work permit process A-Z; ensure clients are communicated updated on the process; handle requests on urgent basis; handle CoE requests; ensure finance is communicated on progress so they can invoice clients;cancel work permits once confirmed to close by clients.
Communicate to co-employees of clients the importance to minimise holidays balances quarterly; track co-employee vacation balances .
Responsible for medical insurance renewal, additions of new joiners; deletion of leavers; and communication with clients.
Annually, delegation letters to arrange with all clients, where applicable, and ensure 2 messengers from Keys side are included; handle year-end closing process including tax reconciliations.
Handle all online calls with clients when necessary; personnel onsite visits to clients.
Handle monthly and quarterly tax filing reports.
Responsible for communicating with clients and implementing ER fund calculations once headcount is reached

Core Deliverables:

Social insurance tracker.
Payroll overview report weekly.
Contact list for clients.
Work permit summary.
Checklist of payroll outputs signed monthly.
Payroll calendar.
Local authority.
Client notes summary.
Weekly summary on cases.
Social insurance reconciliation.
Weekly report on email with cases per each client.
Refundable deposit summary.
Employees bank accounts tracker.

Relevant Experience:

At least 5 years of experience in a relevant role as a Personnel Specialist

Computer Skills:

V. good computer skills, using Microsoft Office applications.

Language Ability:

Excellent command of English & Arabic languages

Review all payroll outputs monthly to ensure accuracy and completeness using checklists; prepare payroll calculations for large headcount clients for Leader’s review. Follow up on salary cost transfer from clients with finance team to ensure funds are received on time; any changes in outputs communicated by clients need to be applied on software; make sure social insurance formula is updated for all clients once communicated, whenever changed by authorities; ensure bank account details for each payslip processed is accurate.
Responsible to reconcile social insurance actual versus system balances report differences to Team Leader; social insurance cases, online registration/de-registration, preparation of Form 2s.
Update contact clients on the spot whenever new update is required; or delete when a client leaves.
Responsible to review personnel files prepared by the team; review employment contracts and renewals prepared by the team;medical insurance tracker.
Daily focus on closing out ticketing system pending cases; make sure all trackers are updated daily; ensure quick responses to all client emails and queries are handled.
Handle new client onboarding on software;read new scope on agreements for clients to understand requirements; close clients on software monthly; ensure all scope items per client agreement are implemented and any additional services done invoiced.
Request logos of clients for our website to match with current client lists. Send to Leader.
Response to handle work permit process A-Z; ensure clients are communicated updated on the process; handle requests on urgent basis; handle CoE requests; ensure finance is communicated on progress so they can invoice clients;cancel work permits once confirmed to close by clients.
Communicate to co-employees of clients the importance to minimise holidays balances quarterly; track co-employee vacation balances .
Responsible for medical insurance renewal, additions of new joiners; deletion of leavers; and communication with clients.
Annually, delegation letters to arrange with all clients, where applicable, and ensure 2 messengers from Keys side are included; handle year-end closing process including tax reconciliations.
Handle all online calls with clients when necessary; personnel onsite visits to clients.
Handle monthly and quarterly tax filing reports.
Responsible for communicating with clients and implementing ER fund calculations once headcount is reached

Core Deliverables:

Social insurance tracker.
Payroll overview report weekly.
Contact list for clients.
Work permit summary.
Checklist of payroll outputs signed monthly.
Payroll calendar.
Local authority.
Client notes summary.
Weekly summary on cases.
Social insurance reconciliation.
Weekly report on email with cases per each client.
Refundable deposit summary.
Employees bank accounts tracker.

Relevant Experience:

At least 5 years of experience in a relevant role as a Personnel Specialist

Computer Skills:

V. good computer skills, using Microsoft Office applications.

Language Ability:

Excellent command of English & Arabic languages

Artificial Intelligence Reporter

Senior Travel Consultant

Storekeeper

Medical Science Liaison - Rare Diseases (with Diagnostics responsibilities Oncology/Rare Diseases) - Lebanon

Software Engineer Intern

Generative AI Creative Technologist (Arabic)

Business Growth Associate

Venture Capital Intern

Business Prospecting Executive

Showroom Manager- Nigeria

Salesperson

Company Owner

Business Prospecting Representative

Customer Success Lead

Event Specialist

EUSM Lebanon - European Union Support Mission in Lebanon 1-2026 Call for Contributions (EUSM Lebanon)

Software Engineer

Sales Advisor

Business Development

Computer Science

Mechanical Engineer

HR Volunteer

Private Engineering Tutor

Real Estate Salesperson

Sales Manager- 19 L

Human Resources Manager

Store Manager

Hairdresser

Solar Design Engineer

Insurance Unit Leader

Managing Partner

HR Volunteer

Nail Artist

Kitchen & Laundry Technician

Mechanical Supervisor

Business Development Specialist (Remote)

Key Account Portfolio Manager

Client Engagement Agent

Administrator & Account Manager

Business Prospecting Specialist

Full-Time & Part-Time Instructors - Faculty of Engineering

Full-Time & Part-Time Instructors - Faculty of Law

Chief Accountant

Client Engagement Advisor

Business Development Specialist

E-Commerce & CRM Coordinator

Catering Manager

Manager I Information Security

Protection Risk Analysis Consultant

Senior Graphic Designer – Video Editing Skills

Senior Personnel Specialist

About the company

Artificial Intelligence Reporter

Senior Travel Consultant

Storekeeper

Medical Science Liaison - Rare Diseases (with Diagnostics responsibilities Oncology/Rare Diseases) - Lebanon

Software Engineer Intern

Generative AI Creative Technologist (Arabic)

Business Growth Associate

Venture Capital Intern

Business Prospecting Executive

Showroom Manager- Nigeria

Salesperson

Company Owner

Business Prospecting Representative

Customer Success Lead

Event Specialist

EUSM Lebanon - European Union Support Mission in Lebanon 1-2026 Call for Contributions (EUSM Lebanon)

Software Engineer

Sales Advisor

Business Development

Computer Science

Mechanical Engineer

HR Volunteer

Private Engineering Tutor

Real Estate Salesperson

Sales Manager- 19 L

Human Resources Manager

Store Manager

Hairdresser