Company Description Travitell Egypt is a travel and tourism company serving both corporate and individual travelers with comprehensive tour and travel solutions. The company specializes in domestic tourism within Egypt, as well as incoming tourism for international visitors and outgoing tourism for travelers exploring destinations abroad. Travitell Egypt focuses on delivering reliable, tailored travel services that meet diverse customer needs, from leisure trips to business travel. Team members benefit from working in a dynamic environment that emphasizes customer satisfaction, professional service, and industry expertise.
Role Description The Senior Outgoing Travel Consultant is a full-time, on-site role based in Heliopolis. This position is responsible for designing and selling international travel packages, including flights, accommodations, tours, and related services for clients traveling abroad. Day-to-day tasks include advising clients on destinations, itineraries, and travel options; preparing detailed quotations; handling bookings and reservations; and managing changes or cancellations. The role involves coordinating with airlines, hotels, and suppliers, ensuring accurate documentation and compliance with travel regulations. The consultant will also maintain client relationships, respond to inquiries promptly, and contribute to sales targets and service quality standards.
Qualifications
- Strong customer service and client-facing skills, including active listening, clear communication, and professional relationship management.
- Sales and negotiation capabilities, with experience in promoting travel packages, closing deals, and meeting or exceeding sales targets.
- Travel planning and operations skills, such as itinerary creation, booking and reservation management, and coordination with travel suppliers.
- Knowledge of international destinations, travel trends, and basic travel regulations, including visas, insurance, and airline policies.
- Proficiency with travel booking systems, GDS platforms, and common office software (e.g., email, spreadsheets, CRM tools).
- Excellent spoken and written communication skills in English; Arabic fluency is strongly preferred.
- Proven experience in a travel agency or tourism company, ideally in an outgoing or international travel consultant role.
- Strong organizational and time-management skills, with the ability to handle multiple client requests and deadlines.
- Team-oriented mindset, reliability, and a proactive approach to resolving issues and supporting colleagues.
- Relevant education in tourism, hospitality, business, or a related field is advantageous.