Lead the City Technology Project Management Office (PMO) responsible for portfolio governance, delivery assurance, demand intake, stage-gate control, and operational readiness across all IT and OT technology towers within QIC City Technology.
This role ensures that City Technology programs and vendors deliver technology solutions in a controlled, auditable manner, and that all deliverables meet defined governance requirements for readiness, documentation, cybersecurity gating, and transition into technology L2/L3 support.
The PMO acts as the control tower for all City Technology projects transitioning into run-state operations.
Reporting LineReports to: Director — Technology Governance, Architecture, Budget, ITSM Standards & PMODirect Reports: PMO Managers, Project Governance Leads, Reporting & Controls Analysts
Role Scope (City Technology Only)In scope delivery and handover domains, including, but not limited to:
Key Responsibilities* Delivery & Handover Governance Framework (City Technology) * Implement and maintain Delivery & Handover Governance standards for City Technology programs, including: + reporting templates and cadence + stage-gate criteria + RAID log standards + dependency tracking rules + baseline control requirements (scope/schedule/cost)
City Business ApplicationsCity OT & Smart SystemsCity Physical Security SystemsCity Platforms (Integration / IoT / Data)City ICT Infrastructure and Data Centers including City IT/OT Security* Risk, Issues, and Dependency Governance (RAID) * Own RAID governance standards across all City Technology delivery programs * Ensure RAID logs are complete, current, and actionable * Run dependency reviews and cross-tower issue resolution sessions * Escalate unresolved risks/issues to the appropriate governance level * Delivery Reporting & Executive Packs * Produce standardized delivery reporting packs including: * Schedule health (RAG) * Delivery risk exposure * Dependency hotspots * Milestone achievement * Vendor delivery performance indicators * Readiness risks for transition to technology support * Ensure reporting is auditable and consistent across towers * Vendor Delivery & Handover Governance Support (non-commercial) * Ensure vendors comply with City Technology Delivery & Handover Governance requirements: + Reporting cadence + Evidence packs + Stage-gate readiness + Documentation standards
City Technology leadership (for escalation)
Alignment to Governance, Architecture, and Cybersecurity
Key InterfacesInternal:
External:
Success Measures (KPIs)
Operational Readiness & Handover Governance
Portfolio & Financial Governance
Stakeholder Management
Requirements* 15+ year-experience in large-scale ICT infrastructure, smart city, or complex technology Delivery & Handover Governance / PMO / program controls roles * Experience in complex multi-domain environments, ideally including: + IT + OT programs + infrastructure and data centers + physical security technology delivery + smart city platforms and integration
reporting and executive governance packs
Strong stakeholder management and escalation skills
