Job Purpose
The Senior Manager, IT Business Partner is the senior IT leader and single point of contact for IT in Egypt, accountable for shaping the country's digitalization agenda through deep, trusted relationships with business leadership across all functional areas. This role owns both the strategic business partnering relationship and the delivery of small and medium-sized IT projects, ensuring the Egypt business has a credible, embedded IT presence capable of influencing functional strategy — not just executing against it.
Key Responsibilities
Strategic Business Partnering & Demand Shaping
- Build and own senior-level relationships with functional leadership across Sales, Marketing, Manufacturing Operations, Finance, Procurement, and HR, positioning IT as a strategic partner in each function's planning cycle
- Develop a deep understanding of the Egypt business's commercial priorities, operational challenges, and growth ambitions, using this insight to proactively shape — not just respond to — the digitalization agenda
- Own the identification, business-casing, and prioritization of digitalization opportunities across all functional areas, presenting recommendations to senior stakeholders and regional/global IT leadership
- Act as a credible advisor capable of challenging business thinking on technology-enabled process improvement, not simply capturing requirements
- Represent Egypt's business and technology priorities in regional/global IT strategy, planning, and investment discussions, influencing group-level roadmap decisions
Project Delivery & Governance
- Own end-to-end delivery accountability for small and medium IT projects across all functional areas, ensuring delivery quality, timeline, and budget discipline
- Maintain and govern a prioritized project pipeline and delivery roadmap for Egypt, balancing capacity against business demand and strategic priority
- Coordinate with regional/global IT teams, vendors, and implementation partners to ensure local delivery aligns with group architecture, standards, and governance
- Oversee change management and adoption strategies for new systems and tools, ensuring sustained business value realization post go-live
Qualifications & Experience:
- 12+ years of experience in IT business partnering, IT leadership, or senior project/program management, with substantial experience in FMCG, retail, or manufacturing environments
- Proven track record operating at a senior stakeholder level, building trust and influence with functional leadership (Sales, Marketing, Operations, Finance, Procurement, HR)
- Demonstrated ability to shape digitalization strategy and secure investment for initiatives, not just deliver against a fixed brief
- Strong track record delivering multiple concurrent small-to-medium projects across diverse functional areas, with full budget and governance accountability
- Experience operating within a regional/global IT structure, balancing local autonomy with group standards and priorities
- Familiarity with core FMCG/retail systems (ERP, SF, POS) required; Oracle landscape experience a strong plus
- Senior-level business analysis, program management, or change management certification preferred (e.g., PMP, PRINCE2, MSP)
- Fluent in English and Arabic; strong executive communication, influencing, and facilitation skills
- Comfortable operating autonomously as the senior IT authority on the ground in Egypt, with direct exposure to country leadership
